Privacy Policy

1. Information we collect

We collect information you provide directly and automatically as you use the Site.

• Account and order information: name, billing address, shipping address, email address, phone number, payment details, and items purchased.
• Payment data: Shopify processes your payments. We do not store your full credit card number on our servers.
• Communications: messages you send to customer support, reviews, and survey responses.
• Device and usage data: IP address, browser type, operating system, pages viewed, time spent on pages, referring URLs, and interactions with emails.
• Cookies and similar technologies: data collected through cookies, pixels, and local storage to remember your cart, keep you signed in, and analyze traffic.

2. How we use your information

• Process, fulfill, and ship your orders.
• Communicate with you about your order, account, or support requests.
• Send marketing emails and launch updates when you opt in.
• Improve the Site, products, and customer experience.
• Prevent fraud, enforce our terms, and comply with legal obligations.

3. Legal basis for processing

We process personal data based on the need to perform our contract with you (fulfilling orders), our legitimate business interests (fraud prevention and marketing to opted-in subscribers), your consent (marketing emails and non-essential cookies), and legal compliance.

4. Who we share your information with

We do not sell your personal information. We share data only with trusted service providers who need it to operate the Site and fulfill orders:

• Shopify Inc. — powers our storefront, checkout, payment processing, and order management.
• TapStitch / our print-on-demand partner. — receives your shipping address and order details to produce and ship made-to-order items.
• Shipping carriers. — receive your delivery address and contact information to transport your parcel.
• Analytics and marketing providers. — help us understand Site traffic and email performance.
• Legal authorities. — when required by law, court order, or to protect our rights.

5. Cookies and tracking

We use cookies to keep your cart intact, remember your preferences, and understand how the Site is used. You can manage or disable cookies through your browser settings. Blocking certain cookies may prevent checkout or cart features from working correctly.

6. Your rights and choices

Depending on where you live, you may have the right to:

• Access, correct, or delete the personal information we hold about you.
• Withdraw consent for marketing emails at any time by clicking "Unsubscribe".
• Object to or restrict certain processing of your data.
• Request a copy of your data in a portable format.

To exercise any of these rights, email us at hello@gymbunz.com with your request and enough information to verify your identity.

7. Data retention

We keep your information for as long as necessary to fulfill orders, provide support, comply with legal obligations, and resolve disputes. Marketing data is retained until you unsubscribe or we discontinue the email program.

8. International transfers

GYMBUNZ is based in the United States. Our partners, including Shopify and our fulfillment provider, may process data in other countries. When data is transferred internationally, we rely on appropriate safeguards such as standard contractual clauses.

9. Security

We use reasonable administrative, technical, and physical safeguards to protect your information. No online transmission or storage system is completely secure, so we cannot guarantee absolute security.

10. Children's privacy

The Site is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe we have collected information from a child, please contact us and we will delete it.

11. Changes to this policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of the page reflects the most recent changes. Continued use of the Site after changes means you accept the revised policy.

12. Contact us

If you have questions about this Privacy Policy or how we handle your data, email us at hello@gymbunz.com.